Contracting Terms
These General Contracting Terms govern the purchase of products through the Website https://joselito.com hereinafter referred to as “the Website” or ”JOSELITO”. By accepting these General Contracting Terms, the User declares:
That they have read, understand, and comprehend the content herein.
That they are a person with sufficient legal capacity to contract.
That they assume all obligations set forth herein.
That they are of legal age (18 years) to purchase the products offered on the Website.
1. Purchase Procedure Description
The procedure for purchasing products offered through the Website is as follows:
Select the product: The User who wishes to purchase a product offered on the Website must click the “Buy” button. Before clicking this button, the User may review the detailed description of the product they wish to purchase. The Member may continue the purchasing process until they have selected all the products they wish to order through the Website.
Purchase Confirmation: Once all products are selected, the User may view the selected products, where an order summary will be displayed. If they wish to continue shopping, they must click the “Continue shopping” button. Otherwise, they will click the “Pay” button.
Identification: The User must identify themselves as a Member. If they are not part of JOSELITO, they may register to continue the purchase.
My Cart/Shipping Data: Next, the User must fill out a specific form related to order shipping. Users who have previously registered their shipping details will not need to re-enter this information. Otherwise, before confirming payment details, they must include the order’s shipping and billing details. Once this information is completed, they may click the “Review order” button.
Customer Data and Secure Payment: The User must fill out a specific form related to order shipping. Users who have previously registered their shipping details will not need to re-enter this information. Otherwise, before confirming payment details, they must include the order’s shipping and billing details. Next, the User must choose a payment method between credit card or bank transfer to confirm the order. Before proceeding to the next step, the User may review an order summary. Then, they must click the “Complete Purchase” button and will be redirected to the payment platform corresponding to the chosen payment option.
Payment Confirmation: Once the order is confirmed, the Member will see a confirmation of order receipt. The order will be processed once JOSELITO receives confirmation of payment according to the method chosen by the Member in the “Customer Data and Secure Payment” step. The Member may continue shopping after completing this purchase process.
Once the purchase process is completed, the User will receive an email with information related to the order (order number, purchased products, delivery times, and shipping cost information).
2. Shipping Conditions
JOSELITO ships its products exclusively to Spain. Shipping costs, depending on the delivery zone and the total weight of the order, will be borne by the buyer.
For purchases over €100, JOSELITO will not charge shipping fees for delivery to any address in mainland Spain.
For purchases over €200, JOSELITO will not charge shipping fees for delivery to any address in the Balearic Islands, Ceuta, or Melilla.
For purchases over €400, JOSELITO will not charge shipping fees for delivery to any address in the Canary Islands.
Orders will be delivered to the address freely designated by the User within the timeframe specified on the product page. JOSELITO has contracted with its logistics partner the possibility of a second delivery attempt, at no additional cost and coordinated with the User, in case the User is not present at the shipping address during the first delivery attempt. However, JOSELITO will not be responsible if delivery fails due to inaccuracies or falsehoods in the information provided by the User or if delivery cannot be completed due to reasons beyond JOSELITO’s control, such as the recipient’s absence during both delivery attempts specified in the contracting terms.
JOSELITO cannot be held responsible for delays in order delivery due to causes not directly attributable to JOSELITO or due to external factors such as unforeseen events or force majeure.
3. Price of Products Offered on JOSELITO
The prices of products offered on the Website include, unless expressly stated otherwise, Value Added Tax (VAT) or other applicable taxes and are always expressed in Euros (€).
For any information regarding the placed order, the User may send an email to store@joselito.com. In any case, the assigned order number must be indicated, as provided in the purchase confirmation email.
4. Right of Withdrawal
You have the right to withdraw from this contract within 14 calendar days without giving any reason. The withdrawal period expires after 14 calendar days from the contract date. To exercise the right of withdrawal, you must notify us at: CARNICAS JOSELITO S.A., CALLE SANTA RITA, Nº 8, 37770-GUIJUELO (SALAMANCA), SPAIN. PHONE 923-58-03-75, and email: store@joselito.com, in an unequivocal manner.
This right does not apply to fresh meat products, sliced products once opened, or any other product delivered sealed if the seal is removed, as well as products that expire quickly or those explicitly excluded under Article 103 of the Consumer Law.
You may use the withdrawal form template provided below, though its use is not mandatory, and you may use any other unequivocal statement. If you choose this option, we will promptly confirm receipt of your withdrawal via a durable medium (e.g., email). To meet the withdrawal deadline, it is sufficient that you send your withdrawal notice before the withdrawal period expires.
Consequences of Withdrawal:
In case of withdrawal, we will refund all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without undue delay and no later than 14 days from the date we are informed of your decision to withdraw. We will process the refund using the same payment method you used for the initial transaction. We may withhold the refund until we have received the goods. You must return or deliver the goods to us without undue delay and no later than 14 days from the date you notify us of your withdrawal. The deadline is considered met if you return the goods before the 14-day period expires. The goods must be returned with intact seals and packaging in their original condition. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.
Withdrawal Form Template
[only complete and submit this form if you wish to withdraw from the contract]
To the attention of: CARNICAS JOSELITO S.A., CALLE SANTA RITA, Nº 8, 37770-GUIJUELO (SALAMANCA), SPAIN. PHONE 923-58-03-75, and email: store@joselito.com.
I hereby give notice that I withdraw from my contract of sale for the following goods
Order received on
Order Number
Consumer’s Name
Consumer’s Address
Consumer’s Signature
Date
5. Applicable Law and Jurisdiction
These General Terms are governed by Spanish law.
If you are contracting as a consumer, for the resolution of any disputes, the parties agree to submit, at their choice, and waiving any other jurisdiction that may apply, to the courts of the city corresponding to the Member or User’s domicile.
If you are contracting as a business, the parties agree to submit to the Courts and Tribunals of Salamanca, expressly waiving any other jurisdiction that may apply.