Check the list of foreign countries to which we can send your order:
If you would like to make a shipment to a country outside the list, please contact us.
Our products are delivered free of charge to the Canary Islands, Ceuta and Melilla, for orders greater than 500 €. In the Balearic Islands, the shipping is free of charge for orders greater than 150 €.
Shipments to the Canary Islands, Ceuta and Melilla are subject to local customs procedures, and these charges must be borne by the customer.
Afterwards, you will receive an email with the assigned order number and the summary of your purchase in the email that you provided us with in "Billing Data".
It is possible that your email manager is wrongly classifying our messages in the SPAM folder or junk mail.
If you do not find them, please contact us.
Yes. In order to return a product it must be intact and the packaging in perfect condition. Within a maximum period of 15 calendar days, you must contact us through the email email@example.com explaining the reason for the return and send us a photograph showing that the product is sealed and without any damage. Once we have confirmed that we can proceed with the return, you must send us the shipment. Shipping costs are borne by you. Our Quality Department will examine the case individually and we will contact you as soon as possible.In the unlikely event that the product does not offer the level of quality that Joselito guarantees, you must proceed to send us an email to firstname.lastname@example.org stating the reason for the return and we will indicate the steps to follow. Our main objective is to achieve the maximum customer satisfaction. Therefore, we will offer a possible solution in the shortest possible time.
-You can make the payment by credit card (Visa, MasterCard or American Express) through our website. If you choose to pay by credit card, you will need the following information to process the payment:
CSC (Security code on the back of the card)
- You also can make the payment by bank transfer. When processing the order, in "Payment method" select "Pay by bank transfer". The bank details will appear on the next page after clicking "Finish purchase", as well as in the email that you will receive when you submit your order. Once the transfer is received, we will send your order within the established period.